Program Implementation and Support

Frontier Associates provides implementation and administration solutions for electric and gas utilities, and has gained prominence in the industry through rapid deployment of field and back-office support for utility programs.

  • Program Management and Administration: Frontier specializes in consolidating and streamlining implementation of utility programs. We deliver turnkey utility program management solutions and support existing utility processes and personnel.
    • Frontier performs all necessary program management tasks to deliver turnkey implementation solutions for Texas New Mexico Power Company and Sharyland Utilities.
    • Frontier currently implements low-income weatherization programs for American Electric Power (TCC, TNC, SWEPCO, and PSO), Atmos Energy, CenterPoint Energy, El Paso Electric New Mexico, Entergy, Oklahoma Gas & Electric, Oncor Electric Delivery, Sharyland Utilities, Texas New Mexico Power Company, Xcel (SPS and PSCO), and nearly all the gas and electric utilities in the state of Arkansas.
    • Frontier provides program administration for solar PV programs offered by 7 of the 9 Texas investor owned electric utilities, resulting in over 1,000 installations exceeding 12 MW of capacity. For more information see the case study at the right of the page.
  • Incentive Processing: Frontier operates incentive processing services for Texas-New Mexico Power, and El Paso Electric in Texas and New Mexico, and has provided AC rebate processing services for City Public Service. Our EnerTrek® database systems provide online processing for over $12 Million in utility incentives annually.

Frontier has also been a leader in promoting green building since 2002, when the Company was awarded a contract to develop northern California's first green building program. Frontier was also the prime contractor for the San Francisco Bay Area's Green Building Technical Support Services program. The market transformation objectives of this program were successfully reached with Frontier assigned its contract to Build it Green, a San Francisco non-profit, in January 2006.

Case Study

Texas Investor Owned Utilities' Solar PV Incentive Programs:
Oncor, AEP-TNC, AEP-TCC, TNMP, Entergy, SWEPCO and El Paso Electric

Team Lead: Anne Castello Jensen

Date of Conduct/Completion: 2009-Present

Project Achievements: Since 2009, seven of the nine investor owned utilities in Texas have funded and completed over 1,000 residential and commercial solar PV projects through programs administered by Frontier Associates. These projects have resulted in the installation of over 12 MW of installed PV capacity. Oncor, AEP-TNC, AEP-TCC, TNMP, Entergy, SWEPCO and El Paso Electric have all encouraged the expansion of distributed renewable solar energy in Texas, created new jobs for experienced installation experts, and have made solar PV systems more accessible to their customers. Funding for the programs is a part of the utilities' commitment to reduce energy consumption, energy demand, and carbon emissions.

"We are very excited about the growing popularity of solar PV and we have seen a very positive response from our customers to the solar PV incentive program," Jim Fowler, AEP's SMART SourceSM Solar PV Program Manager. "We are happy to provide our customers with greater choices to meet their electricity needs."

The solar PV incentive programs offer cash incentives to qualified homeowners, businesses, and governments to add solar PV power systems. The incentives are intended to defray the initial cost of equipment and installation and shorten the payback period of the investment. Details about program eligibility, as well as incentives and available budgets for 2012 can be found at www.txreincentives.com.

For more information, please contact Anne Castello Jensen, Solar PV Incentive Program Management, Frontier Associates, LLC, (512) 557-6740, acastello@frontierassoc.com.